Hello everyone,

My name is Keith Ryniak, and I’m excited to join this course with you. I currently serve as the Vice President of Insurance at AAA Minneapolis, where I focus on building out our insurance division with a comprehensive approach to health, life, commercial lines, and property and casualty. Before joining AAA, I spent 27 years with American Family Insurance, where I held various roles, including agent, sales manager, sales director, strategy director, and national sales VP. These experiences have given me a deep understanding of the industry and a strong foundation in both sales and leadership strategy.

On a personal note, I’m a father to three amazing daughters, ages 20, 18, and 14, each of whom brings her own inspiration and joy into my life. We also have a grumpy yet lovable English bulldog, Angus Maximus, who is an important (if not stubborn!) part of the family.

Leadership Position:

In my role at AAA Minneapolis, I lead a dedicated team that delivers personalized insurance solutions aligned with AAA’s legacy of trust and reliability. I focus on strategy, growth, and developing new insurance offerings that meet our members’ needs. My leadership style emphasizes accountability, collaboration, and innovation, and I strive to create an environment where my team is highly engaged and empowered to succeed.

Leadership Aspirations in the Next 3 Years:

Looking ahead, my goal is to step into the Chief Revenue Officer role at AAA Minneapolis. Additionally, I aspire to teach the CPBL designation, supporting the growth of future leaders in our industry. Teaching and mentoring others is a passion of mine, and I believe sharing knowledge is one of the most impactful ways to contribute to others’ success.

Success Indicators in My Role:

Success in my role would be reflected through measurable growth and positive transformations within my team and our agency. Key indicators include reaching a $10 million revenue target, increasing customer retention rates, and maintaining high levels of customer satisfaction. I also measure success through team culture—if my team feels valued, supported, and inspired, and if our clients trust us wholeheartedly, I’ll know we’re achieving our goals.